Conditions
1. GENERAL
1. BC Lifestyle Austria GmbH, based at Hirzingerweg 28, 6380 Sankt Johann in Tirol in Austria, managing director Ms. Marinella Colino info@the-g.shop (hereinafter referred to as "BC Lifestyle Austria GmbH" or "we"), operates an online shop (hereinafter referred to as “website”) at the internet address www.the-g.shop. All orders you place through this website and our deliveries and services are subject exclusively to the version of the following Terms and Conditions in force at the time the order is placed. Unless we have agreed to their request in writing, we do not accept any different terms and conditions of the customer.
2.Only consumers can order in the online shop. Resellers, dealers or intermediaries are expressly not authorized to purchase. Goods are only sold to consumers in quantities and ranges that are usually purchased by consumers.
2 RIGHT TO RETURN THE GOODS
1. You can return the goods you received within two weeks without giving reasons using the instructions under Shipping and Returns. This period begins on the day after receipt of the goods and the information about the return, but not before fulfillment of our information obligations in accordance with Article 312g Paragraph 1 Sentence 1 BGB in conjunction with Article 246 Paragraph 3 of the Introductory Act to the Civil Code. Only goods that are not suitable for packaging (e.g. awkwardly shaped goods) may be sent back to take back the goods upon written request, e.g. by letter, fax or email. This deadline is met provided the goods are dispatched on time. All goods will be returned at your expense and risk.
We ask that within the European Union and Switzerland the request for the return of the goods is made in writing, e.g. by letter, fax or email.
A request to return the goods must be sent to:
BC Lifestyle Austria GmbH
Hirzingerweg 28
6380 Sankt Johann in Tirol
AUSTRIA
office@the-g.eu
https://the-g.shop
The goods must be sent to:
BC Lifestyle Austria GmbH
Hirzingerweg 28
6380 St. Johann
AUSTRIA
2. You can find all the documents that will help you with the return under Shipping and Returns on this portal. The goods must be sent back to our warehouse in Austria. You are obliged to bear all costs incurred such as customs, return shipping etc. if the goods are mishandled.
3. The costs can only be reimbursed once BC Lifestyle Austria GmbH has received the customer's complete order with all tags in its original condition and in the original packaging.
3 CONSEQUENCES OF RETURN
1. Should the goods be returned properly, both parties are obliged to return the services received or provided (e.g. usage benefits). If you are unable or only partially able to return or restore the goods, services or benefits (e.g. usage benefits) received or only in a deteriorated condition, you must compensate us for their value. You are only obliged to compensate us for the deterioration or to refund the value obtained through use if such use or deterioration results from treatment that goes beyond a check of the characteristics of the product and its functioning. You will have no obligation to compensate us for any deterioration resulting from simply using the product in the correct manner. You may only refund the value acquired through use if you have used the product in a manner that goes beyond a review of the qualities of the product and its functioning. "A review of the qualities of the product and its functionality" includes testing and trying out the product in question, such as: B. is possible and common in a shop.
Payment obligations must be fulfilled within 30 days. This period begins for you when you return or request that the goods be returned and for us when they are received.
2. Your credit card will be charged when the item is shipped. The refund will be credited when the goods are returned, but possible currency losses will not be refunded.
3. Please contact our service team by email at info@the-g.shop if you have any questions.
4 CONTRACT FORMATION
1. A contract between you and BC Lifestyle Austria GmbH only exists once we have dispatched the ordered goods to you. You have made us a binding offer to enter into a contract with you by submitting an order entered on our website. We will carry out the order as soon as you have entered all the data requested during the ordering process and finally confirmed the order by pressing the "Please order and buy" button.
2. The BC Lifestyle Austria GmbH is entitled to reject your order without giving reasons.
5 IMPORTANT INFORMATION
1. The goods offered at www.the-g.shop are presented in the form of digital photos of the actual products. The images accompanying the articles on the website are purely illustrative. Although we try to display colors as accurately as possible, we cannot guarantee that your screen will display them exactly. Minor differences between this representation and the appearance of the goods do not constitute a defect in the ordered goods.
2. Please note that the products shown on www.the-g.shop may no longer be available or available at the time of the customer's visit and that the corresponding prices may have changed. The prices offered are in euros, including VAT but excluding shipping costs.
3. The customer agrees to a possible partial delivery by the BC Lifestyle Austria GmbH with the order.
6 DELIVERY AND SHIPPING
1. The goods are delivered exclusively by DPD or DHL or UPS or FedX. The BC Lifestyle Austria GmbH bears the risk of transport to the customer. If the customer/recipient specifies an alternative storage location to the shipping service provider, the transport risk for the package passes to the customer/recipient after delivery to the storage location.
2. The goods will be ready for dispatch approximately the third day after you place your order. Unless otherwise agreed, delivery will be made from the warehouse to the delivery address specified by the customer. Please note that the customer will be charged for all import taxes, duties and handling fees, which vary in each country.
7 PAYMENT
The BC Lifestyle Austria GmbH can offer the customer the payment methods under Payment Methods
The customer is obliged to pay any transfer costs or bank fees incurred.
All credits for returned goods that were paid for at the time of order will be transferred back to your bank or credit card account. We therefore ask you to provide us with the relevant data when returning the item. All other payments will be refunded using the appropriate payment method (PayPal, credit card).
Procedure for paying by credit card:
The BC Lifestyle Austria GmbH has security coding for data with an SSL connection (Secure Socket Layer). This encoding method protects your credit card information from interception and manipulation during transmission. Unauthorized persons cannot therefore read this data during transmission over the Internet. The goods will be delivered as soon as the bank or credit card company has confirmed that payment has been made.
With the exception of undisputed or legally established counterclaims, a right to retention or refusal of performance by the buyer is excluded in relationships between business people.
8 Transfer of risk
If the customer is an entrepreneur, the risk of accidental loss and accidental deterioration of the goods is transferred to the buyer upon handover, or in the case of a mail order purchase, upon delivery of the goods to the freight forwarder, the freight carrier or the person or institution otherwise designated to carry out the shipment .
If the customer is a consumer, the risk of accidental loss or accidental deterioration of the item sold, even in the case of a mail order purchase, only passes to the buyer when the item is handed over.
The handover is deemed to be the same if the buyer is in default of acceptance.
9 RETENTION OF TITLE
The delivered goods remain the property of the company until full payment has been made.
The company reserves title to customers who are entrepreneurs until all claims to which we are entitled from the business relationship to the buyer for any legal reason have been fulfilled.
The customer is obliged to notify the company immediately of any seizure or other impairment of the reserved goods by third parties.
10 WARRANTY
The customer's warranty rights and the company's liability are based on the statutory provisions.
11 PRIVACY
The BC Lifestyle Austria GmbH stores and processes all customer data exclusively in accordance with the relevant data protection laws. In particular, personal data is only collected to process an order for goods or, if you have given your express consent, also for marketing measures BC Lifestyle Austria GmbH , for example when sending newsletters. We will not retain personal information longer than necessary. We will not pass on any personal data to third parties. The service partners are excluded from this provision BC Lifestyle Austria GmbH , which requires and requires the transmission of data to process the order. In such cases, however, the amount of data transferred is limited to the minimum required.
12 FINAL PROVISIONS, JURISDICTION, SEVERABILITY
German law applies to the legal relationship between customers and the company, excluding the UN Convention on Contracts for the International Sale of Goods. If provisions of the state in which a customer who is a consumer has his habitual residence provide for protection for consumers that does not exist under German law, these provisions apply to the legal relationships between this customer and the company.
If the customer is a merchant, the exclusive place of jurisdiction for all disputes arising from this contract is Düsseldorf. The same applies if the customer is an entrepreneur and does not have a general place of jurisdiction in Germany or if the customer's place of residence or habitual residence is not known at the time the action is filed.
The company is not obliged to participate in a dispute resolution procedure before a consumer arbitration board, nor does the company offer participation in such a procedure.
Should individual provisions of these General Terms and Conditions be or become ineffective in whole or in part, this will not affect the validity of the remaining provisions.
Contracts can be concluded in German or English.
B. Customer information
1. Information about the identity of the seller
The operator of the website, contractual partner and provider of this website is
BC Lifestyle Austria GmbH
Hirzingerweg 28
6380 Sankt Johann in Tirol
AUSTRIA
Managing Director: Marinella Bucher Colino
Email: office@the-g.shop
Internet: www.the-g.shop
Registration court: Munich District Court
Commercial register number: FN 602761 p
VAT number: ATU79355528
2. Information about the statutory right of withdrawal for consumers
Right of withdrawal
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
In order to exercise your right of withdrawal, you must contact us
BC Lifestyle Austria GmbH
Hirzingerweg 28
6380 Sankt Johann in Tirol
AUSTRIA
Email: info@the-g.shop
inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the attached sample cancellation form, although this is not mandatory.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
Consequences of revocation
If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. For goods that, due to their nature, can normally be returned by post (including parcel services), we may refuse reimbursement until we have received the goods back or until you have provided evidence that you have sent the goods back, depending on which is the earlier point in time.
You have the goods immediately and in any case no later than fourteen days from the day on which you
inform us about the cancellation of this contract
BC Lifestyle Austria GmbH
Hirzingerweg 28
6380 Sankt Johann in Tirol
AUSTRIA
to return or hand over. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.
3. Information on the essential characteristics of the goods
The essential characteristics of the goods can be found in the respective product descriptions of the products listed.
4. Information on the conclusion of the contract
The contract is concluded if you place an order via our website in accordance with Section 2 of our General Terms and Conditions.
5. Payment and delivery information
You can find our payment and delivery conditions above in our General Terms and Conditions.
6. Information about technical steps that lead to the conclusion of the contract
A purchase contract is concluded through offer and acceptance.
You can place an order on our website by placing a selected product in your shopping cart. To do this, you can click the “Add to cart” button on the product page. If you wish, you can then add additional products to your shopping cart in the same way.
After selecting the product or products, you can click on the “Shopping Cart” button. A new page will then open showing the previously selected contents of the shopping cart.
Directly from the shopping cart page, you have the option of using the “Continue” button to continue shopping without registering as a customer, to open a new personal customer account, or to log in via an existing customer account.
After entering the data required for the order or after displaying the existing customer data, you have the opportunity to specify the shipping details and payment method.
You can use another button to check the previous information about the item, address, shipping method and payment method again.
Then click on the “Buy” button, making an offer to purchase the item(s) you have selected.
Acceptance by us takes place in accordance with our General Terms and Conditions.
7.Information on storing the contract text
If you place an order via our website, we will save the contract text and, upon request, send it to you by email or post together with the general terms and conditions valid at the time the contract is concluded.
8. Information about the technical means to detect and eliminate input errors
Before you submit your order, you can continually correct your entries using the input devices you use (usually a keyboard and mouse). In addition, all entries are displayed again in an overview before the order is bindingly submitted and can also be corrected there using the input devices you use.
Before a binding order is placed, you always have the option of canceling an ordering process by closing your internet browser.
9. Information about the languages available for concluding the contract
German and English are available for the conclusion and processing of the contract as well as for customer service.
10. Information about the statutory liability law for goods and customer service
Customers have the statutory right to liability for defects for goods.
If you have any questions about our products, you can contact our customer service at +49 173 6883539.
There are no costs for customer service beyond the usual connection fees.
You can reach us by phone on weekdays from 9:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 5:00 p.m.
11. Information on data protection
Our data protection practices are in accordance with the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). For detailed information, please see our separate data protection declaration.
12. EU Commission platform for online dispute resolution: https://ec.europa.eu/consumers/odr
We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
1. BC Lifestyle Austria GmbH, based at Hirzingerweg 28, 6380 Sankt Johann in Tirol in Austria, managing director Ms. Marinella Colino info@the-g.shop (hereinafter referred to as "BC Lifestyle Austria GmbH" or "we"), operates an online shop (hereinafter referred to as “website”) at the internet address www.the-g.shop. All orders you place through this website and our deliveries and services are subject exclusively to the version of the following Terms and Conditions in force at the time the order is placed. Unless we have agreed to their request in writing, we do not accept any different terms and conditions of the customer.
2.Only consumers can order in the online shop. Resellers, dealers or intermediaries are expressly not authorized to purchase. Goods are only sold to consumers in quantities and ranges that are usually purchased by consumers.
2 RIGHT TO RETURN THE GOODS
1. You can return the goods you received within two weeks without giving reasons using the instructions under Shipping and Returns. This period begins on the day after receipt of the goods and the information about the return, but not before fulfillment of our information obligations in accordance with Article 312g Paragraph 1 Sentence 1 BGB in conjunction with Article 246 Paragraph 3 of the Introductory Act to the Civil Code. Only goods that are not suitable for packaging (e.g. awkwardly shaped goods) may be sent back to take back the goods upon written request, e.g. by letter, fax or email. This deadline is met provided the goods are dispatched on time. All goods will be returned at your expense and risk.
We ask that within the European Union and Switzerland the request for the return of the goods is made in writing, e.g. by letter, fax or email.
A request to return the goods must be sent to:
BC Lifestyle Austria GmbH
Hirzingerweg 28
6380 Sankt Johann in Tirol
AUSTRIA
office@the-g.eu
https://the-g.shop
The goods must be sent to:
BC Lifestyle Austria GmbH
Hirzingerweg 28
6380 St. Johann
AUSTRIA
2. You can find all the documents that will help you with the return under Shipping and Returns on this portal. The goods must be sent back to our warehouse in Austria. You are obliged to bear all costs incurred such as customs, return shipping etc. if the goods are mishandled.
3. The costs can only be reimbursed once BC Lifestyle Austria GmbH has received the customer's complete order with all tags in its original condition and in the original packaging.
3 CONSEQUENCES OF RETURN
1. Should the goods be returned properly, both parties are obliged to return the services received or provided (e.g. usage benefits). If you are unable or only partially able to return or restore the goods, services or benefits (e.g. usage benefits) received or only in a deteriorated condition, you must compensate us for their value. You are only obliged to compensate us for the deterioration or to refund the value obtained through use if such use or deterioration results from treatment that goes beyond a check of the characteristics of the product and its functioning. You will have no obligation to compensate us for any deterioration resulting from simply using the product in the correct manner. You may only refund the value acquired through use if you have used the product in a manner that goes beyond a review of the qualities of the product and its functioning. "A review of the qualities of the product and its functionality" includes testing and trying out the product in question, such as: B. is possible and common in a shop.
Payment obligations must be fulfilled within 30 days. This period begins for you when you return or request that the goods be returned and for us when they are received.
2. Your credit card will be charged when the item is shipped. The refund will be credited when the goods are returned, but possible currency losses will not be refunded.
3. Please contact our service team by email at info@the-g.shop if you have any questions.
4 CONTRACT FORMATION
1. A contract between you and BC Lifestyle Austria GmbH only exists once we have dispatched the ordered goods to you. You have made us a binding offer to enter into a contract with you by submitting an order entered on our website. We will carry out the order as soon as you have entered all the data requested during the ordering process and finally confirmed the order by pressing the "Please order and buy" button.
2. The BC Lifestyle Austria GmbH is entitled to reject your order without giving reasons.
5 IMPORTANT INFORMATION
1. The goods offered at www.the-g.shop are presented in the form of digital photos of the actual products. The images accompanying the articles on the website are purely illustrative. Although we try to display colors as accurately as possible, we cannot guarantee that your screen will display them exactly. Minor differences between this representation and the appearance of the goods do not constitute a defect in the ordered goods.
2. Please note that the products shown on www.the-g.shop may no longer be available or available at the time of the customer's visit and that the corresponding prices may have changed. The prices offered are in euros, including VAT but excluding shipping costs.
3. The customer agrees to a possible partial delivery by the BC Lifestyle Austria GmbH with the order.
6 DELIVERY AND SHIPPING
1. The goods are delivered exclusively by DPD or DHL or UPS or FedX. The BC Lifestyle Austria GmbH bears the risk of transport to the customer. If the customer/recipient specifies an alternative storage location to the shipping service provider, the transport risk for the package passes to the customer/recipient after delivery to the storage location.
2. The goods will be ready for dispatch approximately the third day after you place your order. Unless otherwise agreed, delivery will be made from the warehouse to the delivery address specified by the customer. Please note that the customer will be charged for all import taxes, duties and handling fees, which vary in each country.
7 PAYMENT
The BC Lifestyle Austria GmbH can offer the customer the payment methods under Payment Methods
The customer is obliged to pay any transfer costs or bank fees incurred.
All credits for returned goods that were paid for at the time of order will be transferred back to your bank or credit card account. We therefore ask you to provide us with the relevant data when returning the item. All other payments will be refunded using the appropriate payment method (PayPal, credit card).
Procedure for paying by credit card:
The BC Lifestyle Austria GmbH has security coding for data with an SSL connection (Secure Socket Layer). This encoding method protects your credit card information from interception and manipulation during transmission. Unauthorized persons cannot therefore read this data during transmission over the Internet. The goods will be delivered as soon as the bank or credit card company has confirmed that payment has been made.
With the exception of undisputed or legally established counterclaims, a right to retention or refusal of performance by the buyer is excluded in relationships between business people.
8 Transfer of risk
If the customer is an entrepreneur, the risk of accidental loss and accidental deterioration of the goods is transferred to the buyer upon handover, or in the case of a mail order purchase, upon delivery of the goods to the freight forwarder, the freight carrier or the person or institution otherwise designated to carry out the shipment .
If the customer is a consumer, the risk of accidental loss or accidental deterioration of the item sold, even in the case of a mail order purchase, only passes to the buyer when the item is handed over.
The handover is deemed to be the same if the buyer is in default of acceptance.
9 RETENTION OF TITLE
The delivered goods remain the property of the company until full payment has been made.
The company reserves title to customers who are entrepreneurs until all claims to which we are entitled from the business relationship to the buyer for any legal reason have been fulfilled.
The customer is obliged to notify the company immediately of any seizure or other impairment of the reserved goods by third parties.
10 WARRANTY
The customer's warranty rights and the company's liability are based on the statutory provisions.
11 PRIVACY
The BC Lifestyle Austria GmbH stores and processes all customer data exclusively in accordance with the relevant data protection laws. In particular, personal data is only collected to process an order for goods or, if you have given your express consent, also for marketing measures BC Lifestyle Austria GmbH , for example when sending newsletters. We will not retain personal information longer than necessary. We will not pass on any personal data to third parties. The service partners are excluded from this provision BC Lifestyle Austria GmbH , which requires and requires the transmission of data to process the order. In such cases, however, the amount of data transferred is limited to the minimum required.
12 FINAL PROVISIONS, JURISDICTION, SEVERABILITY
German law applies to the legal relationship between customers and the company, excluding the UN Convention on Contracts for the International Sale of Goods. If provisions of the state in which a customer who is a consumer has his habitual residence provide for protection for consumers that does not exist under German law, these provisions apply to the legal relationships between this customer and the company.
If the customer is a merchant, the exclusive place of jurisdiction for all disputes arising from this contract is Düsseldorf. The same applies if the customer is an entrepreneur and does not have a general place of jurisdiction in Germany or if the customer's place of residence or habitual residence is not known at the time the action is filed.
The company is not obliged to participate in a dispute resolution procedure before a consumer arbitration board, nor does the company offer participation in such a procedure.
Should individual provisions of these General Terms and Conditions be or become ineffective in whole or in part, this will not affect the validity of the remaining provisions.
Contracts can be concluded in German or English.
B. Customer information
1. Information about the identity of the seller
The operator of the website, contractual partner and provider of this website is
BC Lifestyle Austria GmbH
Hirzingerweg 28
6380 Sankt Johann in Tirol
AUSTRIA
Managing Director: Marinella Bucher Colino
Email: office@the-g.shop
Internet: www.the-g.shop
Registration court: Munich District Court
Commercial register number: FN 602761 p
VAT number: ATU79355528
2. Information about the statutory right of withdrawal for consumers
Right of withdrawal
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
In order to exercise your right of withdrawal, you must contact us
BC Lifestyle Austria GmbH
Hirzingerweg 28
6380 Sankt Johann in Tirol
AUSTRIA
Email: info@the-g.shop
inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the attached sample cancellation form, although this is not mandatory.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
Consequences of revocation
If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. For goods that, due to their nature, can normally be returned by post (including parcel services), we may refuse reimbursement until we have received the goods back or until you have provided evidence that you have sent the goods back, depending on which is the earlier point in time.
You have the goods immediately and in any case no later than fourteen days from the day on which you
inform us about the cancellation of this contract
BC Lifestyle Austria GmbH
Hirzingerweg 28
6380 Sankt Johann in Tirol
AUSTRIA
to return or hand over. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.
3. Information on the essential characteristics of the goods
The essential characteristics of the goods can be found in the respective product descriptions of the products listed.
4. Information on the conclusion of the contract
The contract is concluded if you place an order via our website in accordance with Section 2 of our General Terms and Conditions.
5. Payment and delivery information
You can find our payment and delivery conditions above in our General Terms and Conditions.
6. Information about technical steps that lead to the conclusion of the contract
A purchase contract is concluded through offer and acceptance.
You can place an order on our website by placing a selected product in your shopping cart. To do this, you can click the “Add to cart” button on the product page. If you wish, you can then add additional products to your shopping cart in the same way.
After selecting the product or products, you can click on the “Shopping Cart” button. A new page will then open showing the previously selected contents of the shopping cart.
Directly from the shopping cart page, you have the option of using the “Continue” button to continue shopping without registering as a customer, to open a new personal customer account, or to log in via an existing customer account.
After entering the data required for the order or after displaying the existing customer data, you have the opportunity to specify the shipping details and payment method.
You can use another button to check the previous information about the item, address, shipping method and payment method again.
Then click on the “Buy” button, making an offer to purchase the item(s) you have selected.
Acceptance by us takes place in accordance with our General Terms and Conditions.
7.Information on storing the contract text
If you place an order via our website, we will save the contract text and, upon request, send it to you by email or post together with the general terms and conditions valid at the time the contract is concluded.
8. Information about the technical means to detect and eliminate input errors
Before you submit your order, you can continually correct your entries using the input devices you use (usually a keyboard and mouse). In addition, all entries are displayed again in an overview before the order is bindingly submitted and can also be corrected there using the input devices you use.
Before a binding order is placed, you always have the option of canceling an ordering process by closing your internet browser.
9. Information about the languages available for concluding the contract
German and English are available for the conclusion and processing of the contract as well as for customer service.
10. Information about the statutory liability law for goods and customer service
Customers have the statutory right to liability for defects for goods.
If you have any questions about our products, you can contact our customer service at +49 173 6883539.
There are no costs for customer service beyond the usual connection fees.
You can reach us by phone on weekdays from 9:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 5:00 p.m.
11. Information on data protection
Our data protection practices are in accordance with the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). For detailed information, please see our separate data protection declaration.
12. EU Commission platform for online dispute resolution: https://ec.europa.eu/consumers/odr
We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.